About us
We build bridges between companies and customers
We are dedicated to assisting businesses in Kenya in effectively managing complaints and delivering solutions that cater to their customers' needs.
Our Mission
At Biz-Resolve, our mission is to help businesses in Kenya manage complaints effectively and provide solutions that meet the needs of their customers. We strive to be a trusted partner for businesses, providing expert guidance and support that enables them to resolve complaints in a timely and professional manner. We believe that by helping businesses improve their complaint management processes, we can contribute to a more positive and customer-focused business environment in Kenya.
Our Vision
To be the leading provider of complaint management services in Kenya, empowering businesses to resolve customer complaints quickly and efficiently, and improving customer satisfaction and loyalty.
Core Values
Integrity in Action: Our Core Values Define Us.
We prioritize the needs and satisfaction of our customers in all aspects of our work.
We're committed to honesty, transparency, ethical practices, taking responsibility and accountability
We work collaboratively with our clients, partners, and stakeholders to achieve common goals.
Ensure regulatory compliance and effective complaint management with Bizresolve's expert assistance.
We conduct ourselves with professionalism and strive for excellence in all that we do.
We embrace creativity and innovation to continuously improve our services and stay ahead of the curve.
Get Ready To Be Accredited
Here’s the low-down on what you need to Leave a business review and File a business complaint. Click on the button to learn more.