Cookies Policy
Cookies Policy
Last Updated: October 28, 2025
This Cookies Policy explains how BizResolve ("we", "us", or "our") uses cookies and similar technologies when you visit our website at www.bizresolve.com (the "Site").
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, such as your preferences and login details, making your next visit easier and the site more useful to you.
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and network management.
- Authentication cookies to keep you logged in
- Security cookies to protect against fraud
- Session cookies to remember your preferences during your visit
2. Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics to track visitor behavior and site performance
- Page load time tracking
- Error monitoring and reporting
3. Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced, personalized features.
- Language preferences
- Region selection
- Display preferences (e.g., dark mode)
4. Marketing and Advertising Cookies
These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.
- Social media cookies from platforms like Facebook and Twitter
- Advertising network cookies to show relevant ads
- Retargeting cookies to show ads based on your browsing history
Third-Party Cookies
We use Firebase (Google Cloud Platform) and Google Analytics services that set cookies on your device:
- Firebase Authentication Cookies: Session management, authentication state, and user login persistence. These are essential cookies required for the platform to function.
- Firebase Analytics / Google Analytics: Platform usage tracking, page view measurement, and user behavior analysis. Cookie names include _ga, _gid, _gat, and Firebase-specific identifiers.
- Google Maps Cookies: Location services and map display functionality when viewing or adding business locations.
Important Note: BizResolve does not set any custom cookies beyond those provided by Firebase/Google services. We do not use localStorage or sessionStorage for sensitive data. All draft business data is stored securely on our servers, not in your browser.
How to Manage Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. However, please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
Browser Cookie Settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Cookies
Your Consent
By using our website, you consent to our use of cookies in accordance with this Cookies Policy. If you do not agree with our use of cookies, you should change your browser settings accordingly or refrain from using our website.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.
Questions About Cookies?
If you have any questions about our use of cookies or this Cookies Policy, please contact us:
- Email: info@biz-resolve.com
- Location: Westlands, Nairobi, Kenya