Support
Frequently Asked Questions
Everything you need to know about BizResolve — from listing your business to managing reviews and resolving complaints.
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General
BizResolve is Kenya's trusted business directory and review platform that connects consumers with verified businesses across various sectors including restaurants, healthcare, retail, hotels, education, and professional services. We help consumers make informed decisions and help businesses build trust through verified profiles and authentic reviews.
Yes, BizResolve is completely free for consumers to search businesses, read reviews, and submit complaints. For business owners, basic listings are free. Premium features such as enhanced analytics and priority placement are available through optional paid plans.
BizResolve currently covers businesses across Kenya, including major cities like Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and many more. We are continuously expanding our coverage to include more regions and business categories.
You can reach our support team through the Contact Us page on our website. We also offer email support and respond to enquiries within 24–48 hours during business days.